Is there any way to allow a group of services users to see each others incidents?
Yes, it is possible to have service users, from the same business unit, to see each other’s incidents. You will need to adjust the service user role to achieve this functionality. I have problem with installing PHD on my computer (software is Windows server 2003 Standard, SQL Server 2000 SP3, .Net 1.1, not created ASPNET user acc in SQL server).