Is there any relief from high bills caused by leaks?
As a courtesy, we offer a one-time adjustment for unusually high water charges caused by leaks. To apply for this courtesy adjustment, send the following information to Fairfax Water, 8570 Executive Park Avenue, Fairfax VA 22031: Your name, address, account number and daytime telephone number A description of the type and exact location of the leak(s) Proof of repair, such as a copy of a plumber’s bill or a receipt for parts The date the repair was made You should receive a response to your request within two weeks. Most leak adjustments are calculated by crediting charges for 2/3 of the estimated water loss. Adjustments for a leaking water service lateral (the line running from the meter to the house) are calculated to credit 100% of the estimated water loss.
