Is there an industry standard for answering services and an organization Monroe Telephone Answering Service belongs to?
Yes there is. There are two organizations you can refer to when you would like to find out if a specific answering service is legitimate and follows industry standards. ATSI and NAEO. We are members of both! Please check out their links for more information. http://www.naeo.org/index.cfm http://www.atsi.org/assnfe/companydirectory.
