Is there a way to send the insurer branch number on the policy document that could be returned on an error record to route the error to the branch for correction?
Yes. A branch number can be included in the X12 record Reference Number area where the Reference Number Qualifier is “3L”. This reference will be returned by Colorado.gov in any error records. The error records will be sent back to the Trading Partner that sent the file containing the error. The insurer’s NAIC number will also be returned. In Attachment B of the User Guide (Table 10 and 11), refer to segments NM109 and REF02.
Related Questions
- Is there a way to send the insurer branch number on the policy document that could be returned on an error record to route the error to the branch for correction?
- An approver discovers an error on an EPAF document that has a status of Pending or Approved. Should the EPAF be disapproved or returned for correction?
- Can I send attached scanned documents via e-mail instead of going to the branch or fax the document?
