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Is there a time frame for reporting missing transactions?

April 26, 2017frame MISSING time transactions

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Is there a time frame for reporting missing transactions?

1 Answer

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Yes, as you will understand it is impossible to chase up any missing transactions that are too old. Therefore, if you have any missing transactions you must report this to us within 2 months. Simply submit a ticket to our helpdesk with all the relevant details of your transaction and we will chase it up with the merchant concerned.