Is there a standard grace period for customers who have let their coverage lapse?
Yes. Customers have 30 days after the expiration of their Avid Support Contract or standard product warranty period to re-activate or activate an Avid Support Contract without incurring the reinstatement fee. After 30 days, the reinstatement fee or pro-rated surcharge will be required for renewal.
Related Questions
- What happens if I let my Netop Advantage coverage lapse and later need technical support or need to upgrade my software?
- Is there a grace period before new members may compete in standard flights as fully-functioning club members?
- Is there a standard grace period for customers who have let their coverage lapse?