Is there a need for a management orientation/new manager training program?
If your answer is yes, place a check mark next to the topics that should be included in an orientation program for new managers. Management skills: • coaching/mentoring subordinates and teams • customer service skills • management skills assessment • managing conflict • recognizing/rewarding subordinates and teams • communicating organization information • presentation skills (writing, speaking) Process information • purchasing • budget/finance • quality process • risk management/reporting • technology skills • Human resources information • performance appraisal process • counseling and discipline processes • compensation and benefits policy and procedures • time and attendance recordkeeping and reporting • recruiting/interviewing/hiring processes • legal issues (discrimination/harassment prevention, maintaining a safe work environment, managing leaves, etc.
