Is there a minimum number of modules for a vendor to be considered for the crm software report?
Yes. The minimum software scope for a vendor to be considered a contender for The CRM Software REPORT is Sales Force Automation (SFA), Marketing and Customer Service (aka Customer Support). Each CRM system should have at least these three core modules and the modules should be integrated. Other modules such as workflow business process tools, customization tools, CRM Analytics and the like are all a plus, however, not required for consideration to the CRM Software REPORT.