Is there a maximum supported limit for state size?
A. State size is affected by configuration size and changes, as well as call volume and activity, such as agent reskilling. Because of this fact, it is impossible to predict the size of the state based on the size of the configuration within the Logger database, and it can grow larger in some environments more so than others. Cisco does not dictate any specific limits to the upper bounds of the state size for any one customer environment, but at 1500MB a customer is faced with these considerations: • The 32-bit Microsoft Windows machines limit the memory per-process to 2000MB. If the state size exceeds 1500MB, it can exceed the Microsoft Windows limit. • Longer time is taken to complete state transfer across the private network. • Increased memory usage and CPU utilization on the call routers and administrative workstations: there must be enough physical memory to support the state size. On modern hardware, with 2-4GB of memory, this is seldom an issue. • There is the necessity to prov
