Is there a guide for navigating the menu system at 310-SURF?
310-SURF fast dial script 310-SURF (310-7873) – Press 1 for English, 2 for Francais – Enter 10-digit phone number your ADSL is linked to – To skip any system message, press # You have 4 following MAIN MENU choices: 1. TECH SUPPORT (open 24/7) – Dial 1 for quick tips, resetting your password, or looking up Sympatico 56K dialup numbers. – Dial 2 to speak to a live tech 2. ACCOUNTS AND BILLING (open 8am-6pm EST weekdays) – Dial 1 for self-serve account options (view bill, etc.) – Dial 2 to cancel Sympatico service(s) – Dial 0 to speak to a live account rep 3. INFORMATION ON BUNDLES, ORDER NEW SERVICES – Dial 2 for High Speed Edition 4. EMOVE (move acct. info if you’re changing addresses) – You will be automatically transferred to a live person. Please have your Bell/Sympatico/Mobility/ExpressVu account statements with you. After entering your selections: – Enter Sympatico 7-digit PIN (back of your booklet or see this) – Wait on the line. The queue is shortest at 8am and 3pm roughly. At an
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