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Is there a false alert prevention feature with ServiceUptime?

April 26, 2017Alert False feature prevention serviceuptime

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Is there a false alert prevention feature with ServiceUptime?

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If an error is detected the monitoring agent tries to confirm it with a secondary locations. The secondary locations perform the same tests as the primary location and send the result back to the monitoring agent. If there was a problem connecting to one of the secondary locations the confirmation procedure is repeated with a third location and if the error is not confirmed or both second and third locations are unreachable the monitoring agent will record a successful test.