Is there a checklist of questions to ask my vendors regarding their Business Continuity/Disaster Recovery program?
Answer 1: There is not a straight forward list of questions to ask a vendor because some probing is required. However, one approach is to ask for a copy of the vendors’ recovery plan. Some vendors might not provide this because they might consider it a confidential document. There are some key items that you want to validate even if you get the recovery plan. Communication – How will the vendor notify you of a disaster and its impact? What provisions has the vendor made for you to contact them in a disaster? (These are the requirements to place orders or request service.) Provisioning – Does the vendor have a plan to re-establish the delivery of materials and service? Does the vendor have alternate warehouse locations to provision the materials you need? Do they have a logistics plan to receive and deliver orders to alternate locations? What would be the time delay to receive orders and provide delivery? Does the vendor have plans to deliver services from an alternate location or anoth
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