Is the WebCISS Help Desk Software customizable?
WebCISS has been designed to be customized to suit a wide range of businesses and applications. There are a large number of parameters and settings that allow WebCISS to meet the requirements of your help desk. WebCISS includes Issue Templates so you can set up the screens for both staff and requesters separately, with only the fields and names that you require for each. You can also have your own banner, colors and entry screen images so that the system fits the look of your business.