Is the turn-around time quicker for an electronic claim versus a paper claim?
Turn-around time can vary per payer. Most offices tell us that their electronic claims are paid within 7 to 10 days,. There is no way to assure you that all your electronic claims will be paid faster. The method of delivery is definitely quicker for electronic claims, but most claims must go through the same review process. Some payers may provide electronic claims advantages over paper claims. This could mean fewer required attachments, priority reviewing or more frequent payment cycles. Once I send my claims electronically, how do I know if the claims actually arrived at the clearinghouse? You will receive a report back from the clearinghouse through your practice management system telling you whether claims have or have not been accepted. Note: this is NOT a message from the payer that your claim was received at the payer’s office. You must have a clear understanding of the information on the reports you receive to ensure proper response or follow-up. I’ve had problems in the past w