Is the TCP/IP protocol configured?
-The TCP/IP subnet mask of the PC must be equal with the subnet mask of the desk for example 255.255.255.0 -The first 3 numbers of the IP address of the PC must be equal to the first three numbers of the desk for example: PC: 192.168.0.10 Desk: 192.168.0.5 -The last number of the IP address must be unique in the complete network. -Please dont use the automatic distribution of IP settings as offered by Windows because this IPs doesnt fit the requirements. 2. Two network cards installed no communication with the console Select the IP address belonging to the network card attached to the grandMA desk. 3. Cannot find the connected grandMA desk Check the IP Settings. 4. Video codecs Recommended Video Codecs: At the moment we get the best results with the Cinepak” or the MPEG2 codec. Generally if a video a can be shown with the installed Apple Video Player it also can be shown with grandMA video. 5. Fullscreen mode does not work The Fullscreen mode requires the dongle. 6. Fullscreen shuts of
