Is the Shippingmasters down payment refundable?
A refund of the Shippingmasters down payment will be considered if a request for refund is made within 48 hours of booking a shipment with Shippingmasters. Whenever Shippingmasters issues a down payment refund, $25 per vehicle is withheld from ANY and ALL refunds to cover processing fees. If you are not satisfied with a shipper we have referred you to or have other reasons to switch shippers or cancel a shipment, upon your request we will provide other quotes for you to consider. Your original Shippingmasters down payment will apply toward other shippers for a period of one month. The rates, terms, and down payment amount of other shippers will likely vary from those of the original shipper we referred you to.