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Is the Raleigh-Wake County Emergency Communications Center able to assist callers who do not speak English?

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Is the Raleigh-Wake County Emergency Communications Center able to assist callers who do not speak English?

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Yes. If someone calls 9-1-1 and does not speak English, they will be transferred to a Language Line where an interpreter will be able to translate all questions and answers. Using this service ensures there is no delay in dispatching emergency personnel to the location of the emergency and assures that the most accurate information is obtained from the caller.

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