Is the power light on the Dock displaying a steady green?
• If yes, go to the next question. • If not, there may be a hardware problem. Be sure that you have good or newly charged batteries installed. When the PT 2000/TopGun is in the dock, the contacts on the Dock Adapter at the bottom of the portable must meet a corresponding set of contacts located fairly low in the Dock portable slot. Be sure that the Dock Adapter is in place and tightly secured to the bottom of the portable. Also, ensure that the portable is properly seated in the Dock. The ready light on the Dock should be lit when the PT 2000/TopGun is resting properly in it. Have you confirmed all of these condition? • If yes, then retry portable communications. • If problems persist, go to the next question. First, disconnect power from the Dock. The contact pins inside the Dock are spring loaded. This provides the tension required to make solid contact with the Dock Adapter. On close inspection of the PT Dock contacts, do all the pins appear to be at the same level and move freely d