Is the keyword search option, in Millennium, by words or by phrases?
Tip: Our Keyword search is set up to search a “phrase”. What that means is that when you search “Thomas Mann” The system is looking for that string of words in that order and not “Thomas” and/or “Mann” in any order. The reason behind that configuration is that the number of irrelevant hits would go up exponentially if you were searching on any words in the search string. Imagine the number of hits on “Thomas”. Also, keyword searches all fields,so if “Thomas” appeared anywhere in the record, you would get a hit.