Is the information shared on the clinical outcome questionnaires confidential? Can it be shared with others beyond the treating practitioner and PBH?
Member information is always kept confidential and is not shared without a member’s written authorization to release that information to another party. Federal law mandates that practitioners and healthcare organizations must protect the confidentiality of member and patient information as stipulated by the Health Insurance Portability and Accountability Act (HIPAA). To learn more about HIPAA guidelines go to www.hhs.gov/ocr/hipaa or call 866-627-7748.
