Is the Hand Wash, Delicate or Wrinkle Control cycle selected?
Spin speeds can vary by the cycle that is selected. Your washer is designed so that in certain cycles, such as Hand Wash, Delicate or Wrinkle Control, the spin speeds are slower. In those cycles, more water is retained in the load at the end of the cycle to protect the delicate fabrics from shrinking and wrinkling. Select the appropriate cycle based on the fabric being washed. Are excessive suds present? Always measure detergent. If you have very soft water, you may need to use less detergent. Using more than the manufacturer’s recommended amount of detergent can cause excessive suds. The excess suds can cause the washer to run at a reduced spin speed, which will result in very wet loads. Is the drain hose kinked or is the drain clogged? Make sure the drain hose is not kinked or clogged. Straighten the hose for adequate water flow. Remove any blockage from the drainpipe or utility sink. Use the U-shaped drain hose form on the drain hose, and secure the drain hose. See the Installation