Is the frequency of problems decreasing?
If you look at the week built data (far right column) it looks like that more recently built computers have fewer problems (which is deceiving). This graph shows the number of submissions per week and as people are only starting to receive computers made in the last 2 weeks that is why the numbers look a bit lower. As people start to receive more recently built iMacs these numbers will start to increase. Things do look a bit better regarding issues with the newer batches but many of the same problems are still occurring. When you look at the current data for some of the more recent weeks the number of “perfect” machines is remaining around 30%: Week 53 2009, Week 1 2010, Perfect iMac data. The best way to see if the problems are in fact decreasing over time is to look at the relative build quality for each week of production. Another reason for the apparent decrease in numbers is that the media aren’t covering the issue as much right now (although the number of visitors to the web site
