Is the first year of The Business Ready Enhancement Plan enrollment mandatory?
Yes. Microsoft requires enrollment in the Enhancement Plan upon purchase of your license during your first year with your Microsoft Dynamics solution. For new customers, enrollment begins on the date Microsoft invoices you and your Microsoft partner for the Enhancement Plan. Enrollment in Business Ready Advantage is also required the first year for customers purchasing Microsoft Dynamics GP, Microsoft Dynamics RMS, Microsoft Dynamics POS2009, and Microsoft Dynamics SL (only in regions where applicable).How is The Business Ready Enhancement Plan related to other service offerings such as Business Ready Advantage Plan or Business Ready Advantage Plus?The Business Ready Enhancement Plan is the foundation for all other Microsoft Dynamics customer service plans. Your enrollment in the Enhancement Plan is required to purchase an additional service plan.
