Is the family or legal guardian required to transport their loved one to and from medical/dental appointments?
No. The staff at Open Hearts will transport clients to and from medical/dental appointments; unless arrangements have been made with the family to continue transporting them to appointments. • Q: Can a family request that certain foods be avoided due to religious beliefs, diet or medical restrictions? A: Yes. Open Hearts’ licensed dietician assists staff, at all of our locations, with menu planning and is also available for consultation. • Q: What is your policy regarding the client vacationing with their family? Is there a limit to the maximum amount of time allowed away from Open Hearts home? A: Families are encouraged to include their loved ones in on vacations. There are no time limits regarding length or number of times clients are allowed to be away from Open Hearts home for vacations or special trips. Each request will be evaluated upon request. • Q: What is your Standard Operating Procedure when one of the clients shows symptoms of a contagious virus or disease? How do you prot
