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Is the Employee Assistance Program (EAP) really confidential?

April 26, 2017confidential EAP employee program

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Is the Employee Assistance Program (EAP) really confidential?

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All contact with the counselors is personal and private. Information cannot be shared with anyone without voluntary written release. In case of a supervisor referral, the program can only advise the supervisor of participation or non-participation, but NOT on the contents of the sessions.