Is the current Indian software services export model broken? Does it need a drastic overhaul?
No…(shakes his head)… nothing is fundamentally flawed with the (Indian software export services IT) model, it just needs some tweaking to adapt to the realities of the newer market conditions. Who does this better will help separate the winners from the losers. We need to do incremental things to improve the model rather than some (dramatic) breakthrough. The current model has a lot of resilience. Business cycles happen all the time as it did, say, in 2001-02. I have never seen tougher times than the current period in my four decades in the industry but then, we were also not this large and didn’t get this kind of attention. Remember, this industry has made a lot of profits and more importantly, has constantly reinvested in itself. While we have been generous with shareholders we have reinvested in improving our capabilities… What we need to do now is enhance domain expertise, invest in IP (intellectual property), create frameworks… …Sorry, but haven’t we been hearing the same thing fo
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