Is the Correct Baud Rate Set?
Try lowering your baud rate. With some modems, if your baud rate is too high, you may not connect well, or even at all. If you have a 28,800 modem, try setting your baud rate to 57,600 bps. And if you have a 14,400 modem, try setting it to 38,400. You can always try raising it up to 115,200 for 28.8 modems or 57,600 for 14,400 modems to see if you can achieve faster speeds. Now, there are two places that the baud rate appears. The first is in the modems icon in the control panel. Go to the Modem Properties and verify the baud rate. The second place that you need to look is in the properties of the Quick Serve Self Access icon (right click the icon from dial-up networking and select properties). Go to the Configure button. Verify the baud rate.
