Is the cardholder locked-in to the default account numbers and project/grants that are submitted with the Pro Card application?
No, they are not locked-in. The department account manager has the ability to change financial information using the JP Morgan Chase Smart Data On-Line System (SDOL) as transactions are posted to the cardholder’s account. The defaults assure that all transactions have financial information attached to them. • What happens if I lose my receipt? Make every attempt to get a replacement from the vendor. When a receipt cannot be obtained, submit a “Missing Receipt Form” in lieu of the receipt. Cardholders will lose Pro Card privileges the 3rd time a receipt is not submitted. **However, there are no exceptions for missing receipts for department type stores (i.e. Target, HEB, Wal-Mart, etc.). Any missing receipts for this type of vendor will result in loss of privileges and the purchase becomes the personal responsibility of the cardholder to reimburse the University.** • What address should be used when the vendor requests a billing address? You should give the vendor the cardholder’s busin
