Is the anti-spam software user-based?
Many anti-spam products do not offer user-based spam filtering. User based spam filtering can be useful if you want to exclude certain email addresses from being spam filtered, or you only want to configure challenge/response for certain mailboxes. In addition user based spam filtering allows you to handle messages differently per user or group. Some users might prefer to have their spam messages in their junk mail folder whilst others prefer to received them tagged in their inbox. • Can users view their own spam mails and update black & white lists? You do not want your Administrator sitting all day reviewing all the quarantined messages and updating your white and black lists. It is much easier (and more efficient) to let your users review their own spam mails since they know best what is spam and what is legitimate. For instance, an investment newsletter might be legitimate for one user and spam for another. • Does the software offer detailed message tracking? Make sure that the spa
