Is the 12 month money back guarantee really “no quibble”?
Our 12 month money back satisfaction guarantee is completely “no quibble”. If you are unhappy with the performance of your Eddy unit for any reason whatsoever within 12 months of purchase, simply return the unit to us for a full refund of your purchase cost. As a matter of principle we will test any returned unit and inform you of any fault condition so that you can request a replacement unit. Eddy is sold for DIY installation so we do not undertake to reimburse any costs incurred from the use of professional tradesman for fitting Eddy. We receive a negligible number of returned units and the vast majority of our customers are highly satisfied with the performance of Eddy which either meets or far exceeds their expectations.
