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Is technical support available for USC DSL 24 hours a day, 7 days a week?

April 26, 2017days dsl hours technical support USC week

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Is technical support available for USC DSL 24 hours a day, 7 days a week?

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No. However, when you do experience a problem with your DSL service, please call the ITS Customer Support Center, at 213-740-5555, during their normal business hours. After business hours or over the course of a University holiday, you may leave a message for our consulting staff, and they will address your problem the next morning. If you still have internet access via other means, you may also submit your problem online. More more information on ITS’s support for USC DSL, see our Service Level Agreement.