Is Sending Confidential Data Overseas an Ethical Business Practice?
A current trend in business in the first-world (United States and Western Europe) is for the service sector to follow the lead of the manufacturing sector in looking to the global marketplace to find the lowest-cost means of production. That is, to lower costs and maximize profits, first-world service providers are increasingly seeking to outsource “knowledge worker” type tasks to countries with substantially lower labor costs. The type of work being exported includes telephone call-center support, data entry, the design and implementation of sophisticated software systems, tax preparation and financial bookkeeping. Of particular concern to privacy advocates is that exporting the work entails transmitting personal information about individuals across national boundaries. Much of this information is of a sensitive nature and may include: personal tax filings, credit history, medical history and banking records. As the premier destination for outsourced work, much sensitive information i
Related Questions
- What does it mean that the data generated through this program will be available to the public? How will confidential business information (CBI) be handled?
- Where do exclusivity, ethical business practice and good corporate governance fit into the organization?
- Can the aggregate data on the business position of specific industries be viewed free of charge?