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Is Qwest reimbursing customers for the loss of their DSL service as a result of the Code Red Virus?

April 26, 2017code customers dsl loss Qwest red reimbursing service virus

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Is Qwest reimbursing customers for the loss of their DSL service as a result of the Code Red Virus?

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A. Because of forces outside of our control caused the virus, and a third party manufactured the affected equipment, there are no plans to issue blanket credits to customers. If you have been affected by the Code Red virus, the virus has affected your modem, not your DSL service. Q.