Is privacy a new concern at American Express?
No. American Express has long been a leader in consumer privacy protection. We have had privacy protection codes and principles in place since the mid-1970s. [top] Q: What are the American Express Customer Privacy Principles? A: The American Express Customer Privacy Principles guide our conduct in the collection, use, release, and security of customer information, as well as the responsibilities of our employees, including our dealings with business customers. These Principles define our commitment to protect the privacy of our customers.