Is Network Architecture Covered by the FCC’s Section 255 Rules?
In addition to covering equipment and services, the FCCs rules require network architecture to be designed in a way that does not hinder access by people with disabilities. Network architecture covers the public switched telephone network, and includes hardware or software databases associated with routing telecommunications services. Is There a Way for Consumers to Contact Manufacturers and Service Providers About Access Concerns? Although not required to do so, consumers may first wish to contact a manufacturer or service provider before filing a complaint with the FCC. Manufacturers and service providers have provided the FCC with contact information for the individuals and offices within their companies that are responsible for handling accessibility concerns and grievances. Consumers can find this contact information on the FCCs Disability Rights Office Web site at www.fcc.gov/cgb/dro/section255.html. Filing a Complaint with the FCC The FCC can impose a variety of penalties on com
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- Is Network Architecture Covered by the FCC’s Section 255 Rules?
