Is my software or device powered by Gracenote?
iTunes, Winamp, Creative, Roxio, Sony, Sony Ericsson, LG, Ford, Mitsubishi and many, many other companies have products powered by Gracenote. Each of these companies provides support for their products and will be happy to assist you. Try adding a .com to each name to reach the right website. If you’re having any problems reaching our service, your software is trying to reach the URL http://service.gracenote.com. If you see this sentence about Gracenote, “This system is used for the Gracenote Media Recognition Service” this means that your computer can reach our recognition service. Again, you must contact the company that built your product or provides your service.