Is my Overdraft Privilegesm amount included on my Checkcard transactions?
Yes. If you use your card at either an ATM or a retail point of sale, the Overdraft Privilegesm is included in the balance. • What should I do if I need to place a stop payment on a check? Please call or come by any of our facilities. If you make your request by phone, you must come in to sign the form no later than 14 days after your request. Your stop payment will be voided if we do not have a signature within 14 days of the request. You will still be assessed the stop payment fee. • How do I sign up for 24/7 TeleBanc? Please call 620-251-5500 and ask for Customer Service or Bookkeeping. • I have forgotten my PIN number for the Telephone Banking service. How can I get a new one? Please call our bookkeeping department at (620) 251-5500 and they will reset your PIN. • Why wont my Visa Checkcard or ATM card work? 1). Your balance may not be sufficient to cover the amount requested, 2). your card may have demagnetitized, and is unable to be read by a machine; • What if I have other quest
