Is monaural or binaural better?
Like wired versus wireless, the answer is it depends. Most monaural headsets are used in less noisy environments and will permit the user to hear “side conversations” if needed. Binaural is two ear piece headsets which are usually required in noisy environments or where the user needs complete concentration of the call. If you are in a noisy environment the best bet is to play it safe and get a binaural VoIP headset. If you still have specific questions about VoIP headsets feel free to give VoIP Supply a call at 800.398.8647. A VoIP expert will be happy to answer any question you might have.