Is Minuteman Support Services secure?
Yes. And if added security is required, end to end RC4 encryption of the entire datastream is available as an option. Every effort has been made to make Minuteman Support Services as secure as possible even without using RC4 encryption. Even without RC4 encryption, Minuteman Support Services’s datastream is heavily compressed. Anyone running a “sniffer” such as Ethereal on the session would get nothing but trash data. Since a Minuteman Support Services session would be initiated “on demand” when a Customer needed support, a hacker would have to anticipate the session and have a direct connection to the route that the data took over the Internet. Even “man-in-the-middle” attacks would be difficult due to the spontaneous nature of Minuteman Support Services sessions. Even if a hacker were to somehow sniff a Minuteman Support Services session and was able to decode the protocol, the Customer’s and Technician’s computers would normally be behind corporate firewalls, so the hacker would fir
