Is mediation the same as EEO counseling or an EEO investigation?
The mediation process acknowledges the emotional issues in a conflict and focuses on finding a workable solution to the dispute rather than focusing on the causes or who is at fault. Participation in a mediation session assists the parties in resolving problems in a constructive manner. Mediation saves time, expense, and the emotional distress of living with unresolved conflict in the workplace. Mediation promotes a renewed, positive working relationship between parties, and enables the mission of the Department to be accomplished without prolonged disruption.
