Is L-Soft Direct staffed by administrative order bookers?
No, L-Soft Direct is actually staffed by sales representatives from L-Soft’s regular sales channel. They receive L-Soft Direct inquiries as a performance bonus, so you will tend to speak with our more experienced representatives. Although they are sales professionals, they are not allowed to give follow-up or upsell calls on L-Soft Direct sales, except when it is time to renew your license or maintenance. They also do not “own” your account, so the results of any such efforts would likely go to someone else.
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