Is it true that there are differences between the Digital Telephone services offered by different voice providers?
Yes. Big River Telephone is a PacketCable provider, not a SIP provider. With SIP service, your customers are using their current internet connection to place a call over the internet using the internet signal/bandwidth to transmit the call. This, in turn, can cause call quality issues such as echo, crackling and voice hesitations. The reason for this is all of those voice packets are competing with everyone that is surfing the Internet. With PacketCable, service like Big River Telephone offers, your customers’ phone conversations will not be impacted by applications that require the internet. By using a standard known as Quality of Service (QOS) in the telecom industry, we are able to provide you and your customers with reliable and quality Digital Telephone service.
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