Is it true that Mary Parker Follett coined the term conflict resolution?
Although she might be considered the “mother of conflict resolution,” I did not find anything to suggest that she coined the phrase. From; http://womenshistory.about.com/od/business/p/m_p_follett.htm “Mary Parker Follett stressed the interactions of management and workers. She looks at management and leadership holistically, presaging modern systems approaches; she identifies a leader as “someone who sees the whole rather than the particular.” Follett was one of the first (and for a long time, one of the few) to integrate the idea of organizational conflict into management theory, and is sometimes considered the “mother of conflict resolution.
