Is it true that Hydro-Quebec allows people with low income to make special arrangements?
Yes. If you are one such person, you could arrange to make minimal monthly payments over a period varying between 12 and 48 months. If eligible, you will not have to pay administrative expenses or interest. You must, however, make sure that you always make the payment on the agreed date. It is therefore essential that the amount of the payment be realistic and adapted to your situation. If you do not manage to reach an agreement with Hydro-Quebec, contact us (514 598-7288) or contact the ACEF in your area (1 877 962-2227).
