Is it possible to receive a list of phone numbers for the different plans to pre-authorize radiology services?
A12. Unfortunately, at this time, an all-inclusive list of radiology authorization contact numbers is not available. We ask that you call 1-800-676-BLUE (2583) for specific member eligibility and benefit information. A knowledgeable representative will assist you. Q13.We are having problems with BlueCard as a secondary payer to Medicare. When claims are forwarded electronically to BlueCard as secondary, they are sent to the Home Plan, and we cannot get assistance from BlueCard with payment issues. A13. Call our Dedicated BlueCard Physician Unit at 1-888-435-4383. A representative will assist you with any claims-related questions, including Medicare issues. Our experienced BlueCard representatives will work directly with the member’s Home Plan, on your behalf, until your questions are resolved. For additional information on the BlueCard Program, visit our Web site at www.HorizonBlue.com or the Blue Cross and Blue Shield Association Web site at www.BCBS.com>. If you have additional BlueC
