Is it possible to manage Symptom Profiles for several people using one account?
Your SymptomGuide™ subscription provides the ability to monitor the symptoms of one person. I’m trying to watch the videos, but it’s not working (i.e., when I click on the one I want to watch I hear a beep and nothing happens, the video output is choppy). How can I watch them? After you click on the title of the video you want to watch, a black screen should appear on the screen. If you do not see a black screen, look near the top of your screen for a light yellow bar. When you find the yellow bar, click on it and select “Install ActiveX Control” (*depending on the settings of your computer or the internet browser you are using you may see slightly different wording. If you do see a black screen, you need click on the screen once – to activate the control buttons, and then click the play button.
