Is it possible to integrate CRMnext to Outlook?
A. Yes, you can integrate CRMnext to Outlook. Outlook Edition is an added feature in CRMnext which enable you to log an Outlook email as a task or case in CRMnext. All leads and contacts in the CRMnext Address Book will appear in Outlook. Outlook Edition integrates Microsoft® Outlook® email with CRMnext. Outlook Edition adds new buttons and options to your Outlook user interface. If you buy the outlook edition, any communication to an email Id listed in CRMnext ( under leads or contacts )through outlook will automatically get listed in activities with reference to the email id.