Is it possible to have a DSN number outside of a government base?
Yes there is a way, but if you are a contractor you must have a sponsor and there are monthly recurring costs involved. Furthermore you will have to be connected to a certified switch. The phone number you’re listing on your Web site for DSN operator assistance, 312-560-1110, rings to a company in Chicago. The company gets about 50 calls a day from DoD personnel. What’s the problem? This number has been a DSN working number for a long time. It goes to our base operator at Schriever AFB. It sounds like the DoD customers are forgetting to use their DSN line when dialing the number which would make sense as to why they are getting a commercial location. We are under a different system than the commercial world, so changing the number wouldn’t necessarily fix everything. As a matter of fact, 312 is a Chicago area code and we also use it in the DSN for CONUS. So, the number does not need to be changed. Even if we changed the number, and our customers make the same mistake, they could end up