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Is it possible to give someone permission to change an agents skills and resource group without giving them the full administration rights to the Appadmin webpage?

April 26, 2017Administration agent giving group permission possible Resource Rights Skills

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Is it possible to give someone permission to change an agents skills and resource group without giving them the full administration rights to the Appadmin webpage?

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A. No, you need to have full administration rights to change an agent’s skills and resource group. Currently, the only way to change any settings in IPCC Express is for the user to be logged into Appadmin as an administrator.