Is it possible to change the pickup time once the shipment is scheduled?
No. Please cancel the original pickup and reschedule a pickup using the Cisco POWR tool. To cancel a pickup, please re-enter the RMA number and click the “cancel” button. If you are not able to cancel the original pickup, contact the Asset Recovery team at 408 526 7284/1800 800 1180 ext. 67284, or e-mail asset-recovery@cisco.com • Who should I contact if the carrier does not pick up scheduled RMA? Please contact the Cisco Asset Recovery team at 408 526-7284 / 1 800 800-1180 ext. 67284 or e-mail asset-recovery@cisco.com. Cisco will contact the carrier to reschedule a pickup. Shipping • What if I can’t print the shipping label? Please contact the Cisco Asset Recovery team at 408 526 7284 / 1 800 800 1180 ext. 67284 or e-mail asset-recovery@cisco.com. • Can I return multiple parts in one box and use one shipping label? You may return configured parts, such as memory, modules or cards, together with the main part in one box and use one printed shipping label. If you have printed multiple s
